Waterpark Information & Guidelines | Castaway Bay (2024)

To participate in waterpark attractions, appropriate swimwear is required. Here are some recommendations to help you plan your visit:

• Appropriate swimwear is required. Thongs and transparent clothing are not permitted. We reserve the right to determine the appropriateness of swimwear.
• Guests wearing bathing attire with metal buttons, rivets, zippers, or snaps will not be permitted to ride Air Racer Rally, or the slides at Hank’s Hangout and Fernando’s Tadpole Pool.
• Footwear is not permitted on slides at Castaway Bay. Aqua socks and aquatic style footwear are permitted on Rocket’s Canopy Coaster.
• Guests who require a diaper are required to wear swim diapers or diapers specifically designed for aquatic use.
• For your safety, loose clothing (including scarves and other free-flowing clothing) must be significantly secured or removed to prevent any interference with the ride restraint system.
• Guests with glasses should wear a safety strap on the slides. Contact lenses are not recommended.
• Guests requiring special accommodation should speak to a member of the Aquatics management team
• If you do not have appropriate attire, swimsuits and other aquatic gear can be purchased at Flo’s Surf Shop.
• When exiting Castaway Bay Waterpark, shirts, shorts, and shoes are required.

To ensure the safest experience for all guests during their visit, the following rules are in effect. We appreciate your cooperation in this regard.

• Attractions may have specific height, weight, and safety requirements. Please refer to the Safety Guide sign posted at each attraction to make an informed decision as to whether the attraction is right for you.
• Please refrain from running, horseplay, and other boisterous activities.
• Glassware and similar material with a tendency to shatter on impact are not permitted in Castaway Bay Waterpark.
• For safety reasons, diving is not permitted at any attraction.
• Smoking, including e-cigarettes, is not permitted in Castaway Bay.
• Keep an eye on your young children. Children should not be left unattended at any time.
• Please secure all loose articles, including hats, glasses, and jewelry when riding. Cameras, cell phones and video recording devices may not be used on any slide or in any changing area or restroom.
• Water toys, whistles, and inflatable assists are not permitted.
• Masks and snorkels are not permitted on any attraction. A mask is defined as goggles that cover the nose.
• Hearing devices or any other electronic devices may be damaged by water. Please take the necessary steps to protect such items.
• According to crowd size, time at the attractions and access to Castaway Bay Waterpark may be limited.

Life jackets are available for all Guests. Only Coast Guard approved life jackets are allowed as floatation devices. Life jackets are provided free of charge for Guests who require one.

In wave pools, life jackets are required for Guests who are less than 52” tall in bare feet, participants with a history of seizures (or similar medical conditions), heart conditions, or those who are inexperienced or non-swimmers. Children who are less than 42” tall must wear life jackets and be accompanied by Supervising Companions. This policy will be enforced at Castawave Pool.

In other attractions requiring life jackets, children who are less than 54” tall in bare feet or those who are inexperienced or non-swimmers must wear a life jacket. Children who are less than 42” tall must wear life jackets and be accompanied by Supervising Companions. This policy will be enforced at Pierce’s Play Pool & School Crossing.

For specific attraction requirements, please visit our attraction requirements guidelines.

All items found at Castaway Bay are turned into the Waterpark Admissions desk during regular operating hours. After hours, please visit the front desk. If you lose an item on an attraction, we will search for the article as soon as possible. In order to keep the attraction in operation, an immediate search may not be possible.

FOR YOUR SAFETY, DO NOT ENTER UNAUTHORIZED ARES TO RETRIEVE LOST ARTICLES. You can be seriously injured if you enter an unauthorized area.

Castaway Bay is committed to providing all of our Guests with an enjoyable visit. Guests with disabilities are encouraged to visit our accessibility guidelinesfor detailed information on the requirements of each attraction, along with the programs that Castaway Bay Waterpark offers.

A water wheelchair is available for guests requiring additional assistance while at Castaway Bay. The water wheelchair may be used by multiple guests on the same day. During your visit, please speak to a member of our Aquatics management team to obtain access to the water wheelchair or the pool lifts and for further accessibility information.